eStrataHub Forms B and F: How to Order Online

If you're buying or selling a BC strata in 2026, you'll almost certainly be using eStrataHub to get the paperwork. The portal, operated through LTSA's network, has become the default channel for ordering Forms B and F across most of the province. It's faster than the old email-and-paper-cheque approach, but only if you know how to use it. This walkthrough covers account setup, the ordering process, what fees you'll pay, what turnaround to expect, and what to verify the moment your documents land.

What eStrataHub is

eStrataHub is the BC-wide online portal for ordering strata documents under Strata Property Act s. 59 and s. 115. It's the standard channel for:

• Form B Information Certificate
• Form F Certificate of Payment
• Bylaws and rules (often bundled)
• Depreciation report (often bundled)
• Council and AGM minutes (often bundled)
• Financial statements (often bundled)

The platform doesn't replace the strata corporation's obligation to produce documents. It streamlines the request. Once the strata receives the eStrataHub order, the authorized signer (usually the strata manager) reviews, signs electronically, and delivers the documents through the portal.

Most BC stratas of any size have onboarded by now, but not all. Smaller self-managed stratas, particularly in the Sea to Sky, sometimes still operate by direct email request.

Step 1: Create an account

Go to estratahub.com and click "Sign up." You'll need:

• Name and contact info
• A valid email address
• A payment method (credit card)

There's no account verification beyond email confirmation. Buyers, sellers, agents, lawyers, and notaries all use the same consumer-side workflow.

eStrataHub portal

The BC-wide online portal for strata document ordering, operated through LTSA's network.

Step 2: Search for the strata

You'll need either:

• The strata plan number (e.g., EPS3456 or LMS1234), or
• The civic address of any lot in the strata

eStrataHub will return the matching strata corporation. If you see "this strata is not yet onboarded," you'll have to order documents directly from the strata manager or council.

For multi-section stratas, confirm you're ordering documents from the correct section. A strata corporation with three sections has three sets of bylaws and three operating budgets.

Step 3: Choose the documents

The typical buyer or seller order includes:

Some stratas bundle attachments automatically with the Form B order. Others require each item ordered separately. The portal will show you what's available for the specific strata.

Step 4: Pay and submit

Total cost for a typical bundle lands between $75 and $200. You pay by credit card at checkout. eStrataHub holds the payment until the strata fulfills the order.

Once submitted, the strata's authorized signer receives an automated alert. They review the request, the system pulls the strata's data, the signer reviews and signs, and the documents deliver back to your email.

Step 5: Receive and verify the documents

When the email arrives (usually within 1 to 3 business days) open everything immediately. Don't wait for the buyer's lawyer to flag a problem. Verify:

1. Strata plan number and lot number match the property
2. Civic address matches
3. Issue date is recent (within 14 days for Form F if you're closing soon)
4. Signature is by the strata or its authorized agent
5. Form F dollar amounts. If anything is listed, plan a closing holdback
6. Form B notes about pending litigation, special levies, insurance deductibles, depreciation report status
7. Attachments are the current versions, not stale ones

What to do if something looks wrong

Common problems and how to handle them:

• Wrong strata fee on Form B. Email the strata manager immediately with the discrepancy. A corrected form usually comes back in 24 to 48 hours.
• Missing attachment (e.g., depreciation report wasn't included). Request it directly, most stratas will send free of charge if it's an oversight.
• Stale Form F approaching closing. Re-order. Don't try to negotiate a closing with a 45-day-old Form F.
• Form F shows money owing the seller disputes. The dispute doesn't change what's on the form. Owing is owing for closing purposes. The dispute can continue through other channels.
• Form B notes litigation you weren't told about. Slow down. Investigate. Don't remove subjects until you understand the file.

The CRT has reinforced that stratas can be liable for damages from errors in Form B, but the time and stress of getting there is rarely worth it. Catch the error during your review, not at closing.

eStrataHub vs direct email order

The service fee gets you speed and a clean audit trail. For time-sensitive transactions, that's almost always worth it. For sellers with weeks before listing, the direct order saves $30 to $50 per file.

For councils and managers: onboarding to eStrataHub

If your strata isn't on eStrataHub yet, onboarding takes about an hour. Council passes a motion authorizing the platform, the strata manager (or designated council member) sets up the account, uploads the strata's standing data (bylaws, depreciation report, current financials, fee schedule), and configures the auto-attachment settings.

After that, document requests come in through one portal instead of dozens of separate emails. We've helped many Squamish stratas onboard and it consistently reduces the document-handling burden on council and management. For more on what happens when an owner sells, see our seller's document checklist and the buyer's strata document red flags guide.

If you're staring at an eStrataHub order screen and uncertain what to check, or your strata isn't on the platform and you want help getting it set up, our team handles this regularly. The cost of getting a document order right the first time is always less than the cost of fixing a closing problem at the lawyer's office.